Build my stackPipedrive vs Close
Evaluating Pipedrive and Close requires comparing two popular options in the crm & sales space. While Pipedrive is widely recognized for its ability to help small sales teams who want to close, not configure, Close is optimized for teams that need to focus on a CRM built for high-velocity inside sales teams.. In this hands-on evaluation, we look at their pricing structures, feature sets, user reviews, and performance to help you decide which tool fits your daily workflow best.
Based on our comprehensive evaluation metrics, Close emerges as the stronger overall choice for most teams, earning a score of 4.5 compared to 4.3 for Pipedrive. A key factor in this recommendation is that Close provides well established product with an active user base, which helps streamline workflows. However, Pipedrive remains an excellent alternative if your team is specifically looking for a tool optimized for small sales teams who want to close, not configure and you value intuitive visual pipeline. Weigh the cost differences and feature limits carefully before making a commitment.
Pipedrive vs Close at a glance
| Pipedrive | Close | |
|---|---|---|
| Category | CRM & Sales | CRM & Sales |
| Our rating | 4.3 / 5 | 4.5 / 5 |
| Starts at | $14/user/mo | $49/mo |
| Free tier | No | No |
| Best for | Small sales teams who want to close, not configure | A CRM built for high-velocity inside sales teams. |
How they scored, dimension by dimension
In our testing, Pipedrive has the clear advantage on ease of use with a rating of 4.7 versus 4.6 for Close. This difference reflects Pipedrive's more robust implementation of these features, which helps teams execute work with less friction. While Close is capable, it does not match the ease of use or feature depth offered by the winning platform in this category.
In our testing, Close comes out on top for features with a rating of 4.5 versus 4.0 for Pipedrive. This difference reflects Close's more robust implementation of these features, which helps teams execute work with less friction. While Pipedrive is capable, it does not match the ease of use or feature depth offered by the winning platform in this category.
Our hands-on evaluations show that Pipedrive and Close are perfectly balanced in terms of value, both scoring 4.4 out of 5. Users will find comparable capabilities in both environments, meaning your decision here should focus on visual preference and how well each interface fits with your existing software stack.
In our testing, Close edges ahead on support with a rating of 4.5 versus 4.2 for Pipedrive. This difference reflects Close's more robust implementation of these features, which helps teams execute work with less friction. While Pipedrive is capable, it does not match the ease of use or feature depth offered by the winning platform in this category.
Where Pipedrive shines
- Intuitive visual pipeline
- Fast to set up and adopt
- Fair pricing for small teams
- Limited marketing features
- Reporting needs higher tiers
Where Close shines
- Well established product with an active user base
- Regular updates and clear roadmap
- Solid documentation and onboarding
- Our full hands-on testing is still in progress
- Pricing can climb on higher tiers
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So which should you pick?
Choose Pipedrive if
- Built for small sales teams who want to close, not configure
- ease of use matter most to you
- Budget is tight (from $14/user/mo)
- Intuitive visual pipeline
Choose Close if
- Built for a CRM built for high-velocity inside sales teams.
- features and support matter most to you
- Well established product with an active user base
Pipedrive is the cheaper place to start
Pipedrive is the cheaper entry point at $14/user/mo, versus $49/mo for Close.
Pipedrive plans at a glance
Essential
Getting started
- Visual pipeline
- Lead inbox
- Core reporting
Advanced
Most small teams
- Email sync & automation
- Workflow automation
- Group emailing
Professional
Established teams
- Revenue forecasting
- Custom reporting
- Document management
Pricing is indicative and shown per month at the time of writing. Plans, limits, and prices change often, so check Pipedrive’s site for the latest before you buy.
Common questions
Affiliate disclosure: We may earn a commission if you buy Pipedrive or Close through the links on this page, at no extra cost to you. We only compare tools we have tested, and commissions never change our scores or which tool we recommend. We currently track 218+ tools.